Your information and what happens to it
Any contact details that you provide through our communications will be used to contact you to deal with your query. Additional information might be requested if deemed necessary to produce a quotation and/or organise the provision of the service that you require. No information will be shared with any third parties for marketing purposes.
Your information will be kept as part of your client file for as long as you continue to be Cynthia Gandeborn’s client and it will be held and stored securely whether it is in electronic or physical format. This will include your contact details and, if relevant, the material you provide for quotation, translation, editing or proofreading.
Data processors are third parties who occasionally collaborate with Cynthia Gandeborn to improve the provision of services. Data processors will have an agreement in place to ensure that they will not share your personal information with any organisation apart from Cynthia Gandeborn unless there is a legal duty to instruct them to do it. They will hold it securely and will retain it for the period necessary for the provision of services to you.
Disclosure of personal information
Your personal data will not be disclosed without your express consent except to resolve a dispute or complaint, or to prevent and detect crime, when it will be deemed necessary to share personal information with other relevant bodies.
Access to your personal information
Under the Data Protection Act 1998, you have the right to access the information held about you and
request its correction or deletion.
Links to other websites
This privacy notice does not cover the links within this site linking to other websites. You are encouraged to read the privacy statements on the other websites you visit.
This privacy notice is kept under regular review and was last updated on March 2021.
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